Aldermore Bank

Why did Aldermore Bank win LCS Innovation?

Aldermore Bank has demonstrated outstanding commitment to continuous improvement through its focus on enhancing employee experience and operational efficiency.

The bank has introduced initiatives to create a supportive and engaging workplace, including streamlined onboarding, ongoing professional development, and a culture of feedback and recognition. These efforts have led to significant improvements in employee satisfaction and engagement scores, as well as positive impacts on retention and overall organisational performance.

Judges highlighted Aldermore’s proactive approach to addressing employee needs and fostering inclusivity. They noted that the bank’s strategies not only benefit individuals but also strengthen the organisation’s culture, creating an environment where employees feel valued, supported, and empowered. By embedding continuous improvement into everyday practices and prioritising the employee experience, Aldermore stands out as a leading example of how people-centred initiatives can drive both cultural and operational excellence within the financial services sector.